Billing Jobs in McLean VA

In our McLean branch, the roles of Billing Supervisor and Senior Billing Specialist are pivotal in streamlining and enhancing our billing operations. The Billing Supervisor focuses on proactive process improvements, leveraging metrics to boost team performance, ensuring strict adherence to SOX controls, managing workload distribution effectively, and maintaining robust communication channels with customers to address billing inquiries promptly. This role also plays a crucial part in training development tailored to individual needs, upholding compliance standards, and supporting both internal and external audit processes. On the other hand, the Senior Billing Specialist is instrumental in executing weekly invoicing tasks, meticulously documenting all invoicing activities in line with SOX guidelines, independently managing their workload, and providing timely updates on invoicing status. They play a key role in identifying and implementing process enhancements, leading team members on specific projects, and ensuring smooth interactions with customer representatives to resolve any billing issues efficiently. Together, these positions contribute significantly to the operational excellence of our billing department in McLean, fostering an environment of continuous improvement and exceptional service delivery.