Helpdesk Jobs in Kent WA
At IES Communications in Kent, WA, we're not just offering Helpdesk Jobs; we're inviting you to join a team where your contributions significantly impact the future of telecommunications. By joining our Help Desk team, you become an essential part of a legacy that values innovation, excellence, and making a real difference. Our roles, including Helpdesk Administrator and Lead Helpdesk Administrator, are crucial for ensuring smooth IT operations, enhancing our infrastructure, and providing top-notch support to our team and clients. Beyond professional growth, securing a Helpdesk job in Kent, WA, with us means enjoying a vibrant community life, balancing challenging work with the rich experiences offered by Kent's natural beauty and lively downtown scene.
Getting a Job in Helpdesk in Kent, WA is a great idea.
Securing a job in Helpdesk in Kent, WA, offers more than just professional growth; it's an opportunity to blend work with the pleasure of living in a vibrant community. After solving tech puzzles and providing invaluable support at the help desk, we find balance by immersing ourselves in Kent's natural beauty or engaging in its lively downtown scene. The convenience of working in such a dynamic environment, coupled with the rich array of after-work activities, makes pursuing a Helpdesk position here an excellent choice for both career and lifestyle fulfillment.
What duties do our Helpdesk employees do at our IES Communications' Kent Branch?
At our Kent branch, the Helpdesk Administrator and Lead Helpdesk Administrator roles are pivotal in ensuring smooth IT operations for IES. They focus on setting up and maintaining network operations, supporting a range of hardware including Dell, Cisco, Lenovo, and HP, and providing essential support to our team and clients through various levels of telephone support, problem resolution, software installation, and system monitoring. These positions play a critical role in enhancing our IT infrastructure by identifying improvement opportunities, ensuring data privacy, and maintaining accurate inventory records, all while being ready to offer remote support after hours and occasionally travel to assist remote sites as needed.
Why Work for IES communications in Kent, WA?
At IES Communications in Kent, WA, we're not just offering a job; we're inviting you to be part of a legacy that blends decades of expertise with innovative solutions. Our dedication to providing top-tier Information Transport Systems and special system services ensures that every team member contributes to groundbreaking projects that shape the future of telecommunications. We prioritize your growth and development, fostering an environment where learning and collaboration pave the way for professional and personal advancement. Joining our Help Desk team means becoming an integral part of a community committed to excellence, innovation, and making a real difference in the lives of our customers and beyond.
Company Benefits
Competitive Wages
Medical, Dental, & Vision Coverage
401(k) Plan
Short Term Disability
Compensated Industry Certifications
Optional long-term disability
Paid Time Off (PTO)
Illness, accident, legal, pet coverage.
Company paid life insurnace
Paid training & defined career path
FAQs
Do Helpdesk professionsals in Kent have a good career path?
Yes, helpdesk professionals in Kent have a promising career path. With the region's growing tech industry and businesses increasingly relying on digital infrastructure, demand for skilled helpdesk personnel is rising. This role not only offers a solid starting point for those interested in IT but also provides ample opportunities for advancement into specialized areas or management positions within the field.
Is there a demand for Helpdesk jobs in Kent?
Yes, there's a growing demand for helpdesk jobs in Kent. This trend reflects the broader need for IT support roles driven by increasing reliance on technology across various industries.