Helpdesk Jobs in Tacoma WA
Choosing Helpdesk Jobs in Tacoma, WA, especially with IES Communications, means stepping into a role that's at the heart of innovation and growth. At IES, we're not just about providing next-generation ITS solutions; we're about building a community where every team member is valued, supported, and encouraged to grow both professionally and personally. Our Helpdesk professionals play a pivotal role in ensuring our IT infrastructure operates seamlessly, dealing with everything from network setups to troubleshooting hardware issues across various devices. By joining us, you'll be part of a diverse and talented team committed to leading the telecommunications industry forward, all while contributing to a culture that cares deeply about your success and well-being.
Getting a Job in Helpdesk in Tacoma, WA is a great idea.
Landing a job in Helpdesk in Tacoma, WA offers not just the opportunity to join a thriving and diverse community but also positions you at the heart of a robust job market where sectors like healthcare, education, and military are booming, making it an ideal setting for career growth.
What duties do our Helpdesk employees do at our IES Communications' Tacoma Branch?
At our Tacoma branch, our Helpdesk Administrators and Lead Helpdesk Administrator play crucial roles in maintaining the seamless operation of our IT infrastructure. They are tasked with setting up and ensuring the smooth running of basic network operations, which includes assembling network hardware and supporting the broader IT team with a variety of tasks. Our team is well-versed in handling an array of hardware such as Dell and Cisco servers, Lenovo and Dell desktops and laptops, HP printers, and various copiers, alongside managing Cisco network equipment and VOIP phone systems. They excel at providing both first and second level telephone support, swiftly resolving any technical issues that arise. By installing, testing, and upgrading necessary software and hardware, they ensure all IES employees have the devices and access needed for their roles. Their responsibilities also extend to improving support processes, monitoring system backups, and maintaining strict privacy policies. The leadership within this group supervises all helpdesk activities, ensuring our company's technology resources are effectively managed, secure, and accessible, embodying our commitment to operational excellence and responsive support in Tacoma.
Why Work for IES communications in Tacoma, WA?
Choosing to work for IES Communications in Tacoma, WA means becoming part of a team that values growth, innovation, and making a tangible difference. We're committed to providing our employees with a nurturing environment where professional and personal development is encouraged, ensuring everyone has the opportunity to build the life they desire. Our dedication to delivering next-generation ITS solutions not only positions us as leaders in the telecommunications industry but also offers our Help Desk professionals unique challenges and the chance to be at the forefront of technology. By joining our team, you'll contribute to a culture that prizes diversity, talent, and the drive to lead our industry into the future, all while being supported by a company that truly cares about your success.
Company Benefits
Competitive Wages
Medical, Dental, & Vision Coverage
401(k) Plan
Short Term Disability
Compensated Industry Certifications
Optional long-term disability
Paid Time Off (PTO)
Illness, accident, legal, pet coverage.
Company paid life insurnace
Paid training & defined career path
FAQs
Do Helpdesk professionsals in Tacoma have a good career path?
Absolutely, helpdesk professionals in Tacoma have a promising career path. The demand for skilled IT support is on the rise, driven by continuous advancements in technology and an increasing reliance on digital infrastructure across various industries. This growth translates into numerous opportunities for career advancement, from specialized technical roles to management positions. With the right mix of experience, ongoing education, and certifications, individuals in this field can look forward to a rewarding and dynamic career trajectory.
Is there a demand for Helpdesk jobs in Tacoma?
Yes, there's a growing demand for Helpdesk jobs in Tacoma, reflecting the broader trend of increasing reliance on IT support across various industries. This surge is driven by the expanding digital landscape and the need for businesses to maintain efficient, reliable tech infrastructures. As organizations continue to invest in technology, the requirement for skilled Helpdesk professionals to provide essential support is expected to rise, making it a promising field for job seekers in the area.