QUALITY YOU CAN DEPEND ON.
QUALITY
Our commitment to developing our employees leads to excellence in delivery and quality.
Quality personnel, many of whom are BICSI certified, will visit your job sites to audit the work performed. This occurs at different stages of the project. Their goal is to ensure IES standards, which exceed industry standards, are consistent throughout the project. At the end of the project, punch lists are virtually non-existent, since the audit addresses the majority of the pending tasks.
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The measure of excellence: the state of being free from defects, deficiencies, or significant variations. It is the policy of IES to adhere to a management philosophy and operational method which recognizes safety and customer satisfaction as primary goals. Our primary goals will be accomplished through:
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CONTINUOUS IMPROVEMENT AND LEADERSHIP
EFFECTIVE PROCESSES
PROMOTING ETHICAL EMPLOYEE BEHAVIOR
THE MEASURE OF EXCELLENCE
Development of a core set of training materials and trained field personnel.
Final inspection and punch list.
IES specific in-house Operating System.
IES sets the standards for the industry.
Conducting our actions to enhance customer relationships by acting ethically, safely, respectfully, and efficiently.
Project audits are free of charge to the customer.
Dedicated BICSI Authorized Training Facilities.
Quality assurance inspections.
The Quality and Training Department do not report to Sales or Operations ensuring an unbiased assessment.